1. One should first be sure that a report from e-ValReports will be accepted by the institution, employer, or certification board where you plan to submit it. While e-ValReports is a member of NACES, some institutions and boards prefer reports from selected agencies. It is your responsibility to investigate that a report will be accepted before requesting one. Once a report is issued, there is no refund of payment.
2. Official documents or certified copies of original documents must be submitted for evaluation. Original documents submitted will be returned with the evaluation report. (Attorney clients that fax or email documents attest to their authenticity by signing the Request Form; individuals do not have that option.) Certified translations are required for the Course-by-Course Reports and may be required for the General Equivalency Reports depending on the foreign language.
3. Payment of fee is by check or money order only - no credit card payment. Checks should be drawn in U.S. dollars on a U.S. bank and made payable to e-ValReports. As such, individuals should mail the Request Form with documents and fee. Faxing or emailing the Request Form and documents will not hasten the process, as it begins when everything - including payment - is in the office. (Attorney clients may use fax or email to submit requests for processing and will be invoiced.)
4. Reports are sent via first class mail. Clients wanting express mail service must provide a pre-paid envelope or billing label. Reports can be fax'd or emailed on the day of issuance if requested. (This is done routinely for attorney clients.)
5. Some documents submitted may require verification from the issuing institution and may cause delay in the processing. If that occurs, notification will be sent by email. Altered, fraudulent, or inauthentic documents submitted will result in no report issued, loss of payment, and notification to authorities. No reports will be issued with documents from "diploma mills."
|
